As a general rule we advise all customers to check that the software used with their analytical instruments is the latest version available. Most of our suppliers have utilities on their website to check the latest releases and many offer a direct download link. This not only ensures you have the latest features but in many cases upgrades/updates contain “bug fixes” or improvements that protect your system from adverse effects or vulnerabilities.
We understand that customers in regulated environments need to involve QA and verify upgrades. In these cases we recommend upgrades are planned to coordinate with the annual OQ work.
We also recommend that your PC operating system (typically Win 10) is updated routinely and that any anti-virus and firewall software is fully up to date. If your windows is out of date you are more than likely exposed to known vulnerabilities. Legacy O/S like XP or Win 7 is a serious risk to performance, stability, support and security.